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Itâ€™s time to spread the word about your inbound call center services, but you are having a hard time getting the word out through traditional media channels and marketing methods. For many this is because they have so much to offer it is impossible to explain it all in one advertisement. It would help greatly if you could contact potential customers so you could tell them everything they need to know about your call center. Leads2Results can make that happen. We have call center sales leads that will fit your needs enabling you to get a hold of these potential clients directly providing the opportunity to fully explain exactly what it is you have to offer and why they want yours over all the others.
The Harvard Business Review recommends dividing your cold-calling efforts into two separate tasks: prospecting leads and then blitzing the best prospects. The former should be completed before the latter so you know who your best leads are and have more time to call them multiple times. The news source notes that prospecting should be done early, but blitzing requires careful timing. Consider waiting until late in the day or early the next day to catch consumers before they become busy.
Let's say you take an online survey to learn more about how to take care of your car. A day or so later, you receive an email from the auto company that created the survey about how they could help you take care of your car. This process would be far less intrusive than if they'd just called you out of the blue with no knowledge of whether you even care about car maintenance, right? This is what it's like to be a lead.
By definition, there’s less room at the bottom of the funnel than at the top, so manage your leads wisely to ensure that only active, qualified sales leads make it to the bottom and into the pipeline. Otherwise you’re going to flood your sales pipe with leads that aren’t actually ready to buy. They’ll sit still and clog the pipeline, taking up time your sales reps should be spending working active deals.
Cost per acquisition advertising (e.g. TalkLocal, Thumbtack) addresses the risk of CPM and CPC advertising by charging only by the lead. Like CPC, the price per lead can be bid up by demand. Also, like CPC, there are ways in which providers can commit fraud by manufacturing leads or blending one source of lead with another (example: search-driven leads with co-registration leads) to generate higher profits. For such marketers looking to pay only for specific actions/acquisition, there are two options: CPL advertising (or online lead generation) and CPA advertising (also referred to as affiliate marketing). In CPL campaigns, advertisers pay for an interested lead — i.e. the contact information of a person interested in the advertiser's product or service. CPL campaigns are suitable for brand marketers and direct response marketers looking to engage consumers at multiple touchpoints — by building a newsletter list, community site, reward program or member acquisition program. In CPA campaigns, the advertiser typically pays for a completed sale involving a credit card transaction.
Form-Scraping Tool: A form scraping tool that collects submissions on your website's existing forms helps you automatically consolidate all your leads into your contact database, regardless of which form visitors submitted on your website. HubSpot customers can create and embed forms using HubSpot, which automatically populate into your CMS. Non-HubSpot customers can use a form creation tool like Contact Form 7, JetPack, or Google Forms, and then use HubSpot's free collected forms feature to automatically capture form submissions and input them to a contact database.
“We have found Zillow leads to be consistently strong compared to those from other sources. Zillow almost always provides complete information, which lets you know the information is coming from more motivated buyers. Making this investment frees me up to spend more of my time serving clients, rather than chasing down hundreds of leads that may never turn into sales.”
If you’re wondering what Zapier’s doing on a list of lead generation tools, the answer’s simple. Zapier‘s here because it allows you to connect multiple business services together, including some of the lead generation software in our roundup. In fact, they have an OptinMonster lead trigger that makes it super easy to connect OptinMonster, the #1 conversion software in the world, with the other business services you use.
Prospecting is another technique that often provides the link between inbound marketing and sales activities. When leads have been nurtured through to the bottom of the funnel, your sales reps can follow up on them with prospecting activities. Prospecting generally involves targeted communications to individuals — like emails, LinkedIn messages, and phone calls or voicemails — as opposed to content meant to draw an audience. Another way to think about it is that prospecting is a one-to-one conversation, while marketing is one-to-many.
Content: While the download of a coupon shows an individual has a direct interest in your product or service, content (like an educational ebook or webinar) does not. Therefore, to truly understand the nature of the person's interest in your business, you'll probably need to collect more information to determine whether the person is interested in your product or service and whether they're a good fit.