Each lead generation technique usually has a tradeoff between quality and quantity. For example, a form on the company website that visitors can fill in to request a call back will generate high-quality leads – these visitors are very likely to buy since they're interested enough to want to hear more – but probably won't generate a lot of leads. On the other hand, a lead list that's based on a newsletter subscription list from another company may generate a lot of leads, but they won't be nearly as interested or qualified. This tradeoff is another reason why companies are wise to use many lead generation methods.
Good lead management software offers a variety of ways to automate scoring, and manage and route leads based on whatever combination of factors works for your business. From lead qualification criteria and assignment rules to automated reports on pipeline status and sales team performance, today’s lead management systems offer flexibility and scalability to grow with your business.
Many marketing agencies offer lead generation services for business that don't wish to develop their own systems. These agencies will often have a network of companies and websites that it uses to promote its client businesses. When a visitor expresses interest in one of the agency's clients, the agency passes that lead back to the client. Often agencies will promote their clients through a directory or list of providers, and when a visitor requests a quote for a specific service, the agency alerts the appropriate client. Most agencies will allow clients to specify the type of leads they would like to receive. For example, a company might choose to limit leads to a certain geographic region.
Leveraging a lead generation and management system can help you increase conversion rates — how many leads turn into opportunities and, ultimately, sales. As crazy as it sounds, when you’re just starting out and can count your customers on one hand, dropped leads are a real problem for growing businesses. Lead generation software can help not only with finding new leads, but also with keeping track of who they are, how to reach them, and how you found them in the first place.
Because search engines equate high-quality content with a high-quality website, creating content with value is very important. Conduct a content audit to see how many of your assets fall into the thought leadership vs. promotional category. That means making sure that your thought leadership content has substance to it. Lots of companies are jumping on the content bandwagon, so do it right: focus on quality over quantity, and on providing useful – not promotional – information.
Cost per acquisition advertising (e.g. TalkLocal, Thumbtack) addresses the risk of CPM and CPC advertising by charging only by the lead. Like CPC, the price per lead can be bid up by demand. Also, like CPC, there are ways in which providers can commit fraud by manufacturing leads or blending one source of lead with another (example: search-driven leads with co-registration leads) to generate higher profits. For such marketers looking to pay only for specific actions/acquisition, there are two options: CPL advertising (or online lead generation) and CPA advertising (also referred to as affiliate marketing). In CPL campaigns, advertisers pay for an interested lead — i.e. the contact information of a person interested in the advertiser's product or service. CPL campaigns are suitable for brand marketers and direct response marketers looking to engage consumers at multiple touchpoints — by building a newsletter list, community site, reward program or member acquisition program. In CPA campaigns, the advertiser typically pays for a completed sale involving a credit card transaction.
“We have found Zillow leads to be consistently strong compared to those from other sources. Zillow almost always provides complete information, which lets you know the information is coming from more motivated buyers. Making this investment frees me up to spend more of my time serving clients, rather than chasing down hundreds of leads that may never turn into sales.”
Content: While the download of a coupon shows an individual has a direct interest in your product or service, content (like an educational ebook or webinar) does not. Therefore, to truly understand the nature of the person's interest in your business, you'll probably need to collect more information to determine whether the person is interested in your product or service and whether they're a good fit.
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