The beauty of lead management software is that it can help you capture information at a point of contact with your organization such as a landing page visit, white paper download, or email open. Based on the action, leads are scored and the next action defined. Having information about when and how your customers are interacting with your brand online allows you to create a one-to-one customer journey and helps your salespeople personally focus on well-qualified sales leads, while other leads can be automatically nurtured.
Lead scoring is a shared sales and marketing methodology for ranking leads in order to determine their sales-readiness. You score leads based on the interest they show in your business, their current in the buying cycle, and their fit in regards to your business. Lead scoring helps companies know whether prospects need to be fast-tracked to sales or developed with lead nurturing. Lead scoring is essential to strengthening your revenue cycle, effectively drive more ROI, and align sales and marketing.
“The economy has everyone at a four-way stop sign. No one is moving. So your No. 1 competition right now is the status quo. Forget ROI [return on investment] or cost or color or anything else. Every buyer will ask: ‘Does buying this product make sense for me?’ You’ve got to give him that reason.” Schiffman said, according to Microsoft Business Hub.
Working with lead generation teams in the past I have found that company size is one data element that is a bit harder to track than others. For instance, if you pull up a list of companies using the WhitePages or Manta you will likely end up with companies of all sizes and predominantly small business which make up 80% of businesses out there. Sorting through a list like that may be a hindrance if you plan to sell an enterprise solution costing over $10,000, say.
This mainly happens through digital channels, using inbound marketing techniques and a little bit of old-school outbound marketing (more on that in a minute). Buyers today do so much online information gathering on their own, they’re not so keen on listening to traditional sales pitches. Instead, companies have to meet prospective buyers on their own turf: the internet.
Consumer behavior changes constantly, and so do opportunities for lead generation. That’s why it’s important to periodically revisit your strategies for capturing leads to take advantage of evolving consumer behavior and technical trends. That said, in addition to establishing a strong online presence, referrals, word-of-mouth recommendations, tradeshows, and networking are all still excellent sources of lead generation. But whether you’re contacting with prospective customers in person or online, you’re going to want to keep track of them digitally. We call that lead management. Let’s walk through getting your business started with it, shall we?
2. I get this question ALL THE TIME. “Ray, when I call these leads, what should I sell them? Should I sell them MLSP first or my primary company?” I suggest NOT having a already determined sales product when calling them. My suggestion is call them and LISTEN. Listen to what they are looking for and what they are also able to do. If someone is dead broke, then you may want to promote to them a low cost entry product at first to get them in the door. You may be talking to a lead that is very satisfied with their network marketing business but looking for ways to market it better, for those, I would suggest promoting My Lead System Pro.
The quality of leads from a large site like Zillow or Trulia can be an issue because property pages appear at the top of search results on Google, and the people viewing these listings might only be window-shoppers. If wasting time or money verifying leads is a problem for you, then you might want to try Market Leader because there is a 48-hour lead return guarantee.