This is another great resource that allows you to search for companies within a specific industry and by location. You may have to experiment in order to find the right categories of sub-industries to search on but you can then save your searches and have a one-click view into lists of prospective companies for you to then target. Manta.com also provides some basic company information which may be useful, including the name of the CEO.
Cost per acquisition advertising (e.g. TalkLocal, Thumbtack) addresses the risk of CPM and CPC advertising by charging only by the lead. Like CPC, the price per lead can be bid up by demand. Also, like CPC, there are ways in which providers can commit fraud by manufacturing leads or blending one source of lead with another (example: search-driven leads with co-registration leads) to generate higher profits. For such marketers looking to pay only for specific actions/acquisition, there are two options: CPL advertising (or online lead generation) and CPA advertising (also referred to as affiliate marketing). In CPL campaigns, advertisers pay for an interested lead — i.e. the contact information of a person interested in the advertiser's product or service. CPL campaigns are suitable for brand marketers and direct response marketers looking to engage consumers at multiple touchpoints — by building a newsletter list, community site, reward program or member acquisition program. In CPA campaigns, the advertiser typically pays for a completed sale involving a credit card transaction.
This post covers one of the biggest obstacles in this industry of knowing what to say to someone on the phone. You’ve given some great examples to help people get started. Someone getting ready to get on the phone should also prepare themselves to not be attached to the outcome. Call your prospects without any intention other than trying to help the other person.
Content: While the download of a coupon shows an individual has a direct interest in your product or service, content (like an educational ebook or webinar) does not. Therefore, to truly understand the nature of the person's interest in your business, you'll probably need to collect more information to determine whether the person is interested in your product or service and whether they're a good fit.
The problem is that information abundance equals attention scarcity. This is known as attention economics. Social scientist Herbert Simon was the first person to discuss this concept when he wrote “in an information-rich world, the wealth of information means a dearth of something else: a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients.”
The news source also explains that you should never ask if consumers are available to talk. This question gives leads the perfect escape route from the call – they can simply say no and hang up the phone. Only use direct statements and don’t ask questions until the conversation is flowing naturally and you’re confident that the prospect is interested in hearing additional information.
Consumer behavior changes constantly, and so do opportunities for lead generation. That’s why it’s important to periodically revisit your strategies for capturing leads to take advantage of evolving consumer behavior and technical trends. That said, in addition to establishing a strong online presence, referrals, word-of-mouth recommendations, tradeshows, and networking are all still excellent sources of lead generation. But whether you’re contacting with prospective customers in person or online, you’re going to want to keep track of them digitally. We call that lead management. Let’s walk through getting your business started with it, shall we?
Preparation is the key to managing any productive meeting, but thorough preparation is vital to the success of any conference call. Preparation begins with the meeting agenda. In addition to ensuring the very quality and structure of agenda itself, the conference call leader must also have the agenda ready in sufficient time for advance distribution. And, to ensure full participation and attendance, your agenda should include all vital statistics about the call, including dial-in numbers, passcodes and related information. You can almost guarantee that your call will get off on the wrong foot if participants lack the correct information to join in on the meeting.
The basics we've gone over in this blog post are just the beginning. Keep creating great offers, CTAs, landing pages, and forms — and promote them in multi-channel environments. Be in close touch with your sales team to make sure you're handing off high-quality leads on a regular basis. Last but not least, never stop testing. The more you tweak and test every step of your inbound lead generation process, the more you'll improve lead quality and increase revenue.
Good content marketing entertains and informs with blog articles, social media posts, and other bite-sized content that adds something to readers’ lives and draws them to your brand. Small businesses in particular should remember that with a little know-how, a single piece of content is easily repurposed as a mini marketing campaign (or even a killer sales deck). Why constantly reinvent the wheel when you can keep riding the ones you’ve already made?
Remember when we talked about lead scoring? Well, it isn’t exactly doable without your sales team’s input. How will you know what qualifies a lead for sales without knowing if your defined SQLs are successfully sold? Your marketing and sales teams need to be aligned on the definitions and the process of moving a lead from MQL to SQL to opportunity before you even begin to capture leads.
The main reason I would suggest paying for leads is in order to obtain data that you would otherwise not be able to. A lot of database companies will try and sell you on the fact that they have specific names and e-mail addresses but these are not hard to figure out as I show in another article. Also, it is unlikely you will get a list of the perfect contacts that you will be able to call and they turn out to be the right person (another reason I encourage doing the work!).
Working with lead generation teams in the past I have found that company size is one data element that is a bit harder to track than others. For instance, if you pull up a list of companies using the WhitePages or Manta you will likely end up with companies of all sizes and predominantly small business which make up 80% of businesses out there. Sorting through a list like that may be a hindrance if you plan to sell an enterprise solution costing over $10,000, say.
Of course you want to fill the top of your marketing funnel with lots of leads. But as soon as they enter the funnel, you also want to start qualifying them to see which ones are worth the additional time and effort to guide toward the bottom. Lead scoring and grading help you do just that, calculating a lead’s value to your company (score) and likelihood of converting to an active customer (grade). Using lead scoring and grading together can be an effective way to ensure that only high-quality leads are passed on to your sales team. Lead management software can automate lead scoring and grading as well.
“We have found Zillow leads to be consistently strong compared to those from other sources. Zillow almost always provides complete information, which lets you know the information is coming from more motivated buyers. Making this investment frees me up to spend more of my time serving clients, rather than chasing down hundreds of leads that may never turn into sales.”
The beauty of lead management software is that it can help you capture information at a point of contact with your organization such as a landing page visit, white paper download, or email open. Based on the action, leads are scored and the next action defined. Having information about when and how your customers are interacting with your brand online allows you to create a one-to-one customer journey and helps your salespeople personally focus on well-qualified sales leads, while other leads can be automatically nurtured.
Don't use CTAs to drive people to your homepage, for instance. Even if your CTA is about your brand or product (and perhaps not an offer like a download), you should still be sending them to a targeted landing page that's relevant to what they are looking for and includes an opt-in form. If you have the opportunity to use a CTA, send them to a page that will convert them into a lead.
Zillow Premier Agent has a robust CRM that allows agents to track and follow real estate leads through the pipeline. With features that allow you to interact automatically with contacts, such as texts to set up appointments, Zillow Premier Agent is packed with all the standard features of a CRM combined with on-the-go lead management via a mobile app.
BoomTown is missing a lower-cost option for smaller agencies and individual agents. Even though their lead generation marketing efforts and CRM combine the best use of communication and technology to produce a great product that stands out among real estate lead generation companies, BoldLeads or Real Geeks might be a better choice if budget is an issue.