Sales Development reps (SDRs), also often called Inside Sales or Lead Qualification reps, are focused on one thing: reviewing, contacting, and qualifying marketing-generated leads and delivering them to Sales Account Executives. Simply put, SDR teams pass the baton from Marketing to Sales. Why do it this way? Because you want to make sure every single lead Marketing passes to your Sales team is as qualified as possible. Your SDRs should take the time to help each and every lead, offer them value, make a positive impression, create future demand, and become a trusted advisor. This step is critical in the lead generation process because you don’t want to treat your leads as blank faces to be simply questioned, qualified, and harvested.


Salespeople and marketers like to talk about the funnel. The funnel is a way of describing all of your business’ potential customers, and how some of them will evolve into actual customers. The top of the funnel (TOFU) is full of leads — potential customers, most of whom are just trying to find solutions to the problems they’re experiencing but who may not be ready to purchase right away. The goal is to help guide as many of those leads as possible through the middle of the funnel (MOFU), where there is more interest in your product or business, to the bottom of the funnel (BOFU), where fewer people remain, but they’re the ones who are ready to do business.

I was trying to get started and called you with questions. I got your voicemail and decided to dig into your website. What I found was TREMENDOUS! The videos are first rate, the subscriber resources page is well done and the FastTrack videos were outstanding! I spent an evening reading the probate FAQ’s and was blown away with the info. You've answered my prayers. I wanted a 1 Stop Shop for the probate business and I hit a home run finding your service! Thanks.Brad
The key to this strategy is to know your participants and to listen. It is dangerous to assume that silence equals agreement or understanding. You must actively ask for feedback, not from the group, but from the individuals involved. The lack of physical interaction and solitude may cause participants to become distracted. Some may feel awkward about jumping in with their own comments for fear that they may interrupt someone else who has been waiting to speak. As the call leader, it is your job to directly request feedback, structuring the call so that all voices can be heard, polling participants as needed, and challenging others to stimulate further discussion. Without visual clues, the leader must be able to sense disinterest or intimidation, and continually press forward for increased participation.

Organically attracting users to your site takes a lot of time and effort, and those lead generation tactics ebb and flow with consumer demand and general brand awareness. To help make up for an organic pipeline that has slowed to a trickle, many sales and marketing teams turn to lead generation companies to keep sales teams busy and expand  their customer base.
This post covers one of the biggest obstacles in this industry of knowing what to say to someone on the phone. You’ve given some great examples to help people get started. Someone getting ready to get on the phone should also prepare themselves to not be attached to the outcome. Call your prospects without any intention other than trying to help the other person.

In marketing, lead generation (/ˈliːd/) is the initiation of consumer interest or enquiry into products or services of a business. Leads can be created for purposes such as list building, e-newsletter list acquisition or for sales leads. The methods for generating leads typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers.[1] 

With the new buyer it is important to note that your marketing efforts don’t end once a new lead comes into your system – what we call Top of the Funnel (TOFU) marketing.  Many companies do a good job at generating leads, but the problem is that most new leads are not ready to buy yet.  And if a sales rep does engage and the lead isn’t ready to talk with them, it reinforces the notion that marketing sourced leads are not great. As a result leads get lost, ignored, or snatched up by your competitors.
Jigsaw is another fantastic resource for free sales leads. With a free account you can have access to their updated contact lists for various companies. A paid account allows you to see e-mail addresses but you can usually figure these out for yourself. Jigsaw is great if you do not know who to contact within a company and want to reach out to a whole bunch of folks to see if someone can connect you to the right person.
With managed online and social media advertising, Real Geeks ads drop visitors off at landing pages with conversion-optimized lead magnets. Real Geeks boasts a comprehensive platform with IDX website templates that are easy to edit with high-conversion lead capture forms. Converted buyers are then tracked through a robust CRM that nurtures contacts through the buying cycle with marketing automation.
It’s time to spread the word about your inbound call center services, but you are having a hard time getting the word out through traditional media channels and marketing methods. For many this is because they have so much to offer it is impossible to explain it all in one advertisement. It would help greatly if you could contact potential customers so you could tell them everything they need to know about your call center. Leads2Results can make that happen. We have call center sales leads that will fit your needs enabling you to get a hold of these potential clients directly providing the opportunity to fully explain exactly what it is you have to offer and why they want yours over all the others.
Marketing, of course, is key. People have to know about your revolutionary new coffee maker (or coffee delivery service, or whatever you’re selling) before they can buy it. A go-to marketing strategy in the digital age is to meet your customers where they are — on the internet. Building a great website for your company is a good place to start. From there you can use social media, blogging platforms, and email campaigns to drive traffic back to your site.
I was trying to get started and called you with questions. I got your voicemail and decided to dig into your website. What I found was TREMENDOUS! The videos are first rate, the subscriber resources page is well done and the FastTrack videos were outstanding! I spent an evening reading the probate FAQ’s and was blown away with the info. You've answered my prayers. I wanted a 1 Stop Shop for the probate business and I hit a home run finding your service! Thanks.Brad
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