Thanks, Ray! This information is awesome to spread to my down-line! Maybe if they hear how to respond to their leads from you, they will start listening to just how important this topic is! It can be the reason that you grow your business on a continuous level or fighting every month to get just one new person into their down-line! Thanks for sharing!
People have only so much attention to give. But there’s so much content and information available in our digital world, businesses are constantly battling to catch the eyes and ears of potential customers. Some call this the “Attention Economy,” meaning that attention is a precious resource that drives markets. You might think of it as a “Customer Economy,” since ultimately your goal is to win customers and their business.
Good lead management software offers a variety of ways to automate scoring, and manage and route leads based on whatever combination of factors works for your business. From lead qualification criteria and assignment rules to automated reports on pipeline status and sales team performance, today’s lead management systems offer flexibility and scalability to grow with your business.
Your goal, obviously, is to turn as many new leads as possible into qualified leads ready to do business with you. How your organization does that depends on a number of factors: what you sell; whether you sell online, in person, or both; and so on. But whether you’re a solopreneur selling subscriptions to your investment blog or a coffee roaster serving local businesses and mail-order customers, the same basic principles of identifying, organizing, and working with leads apply. The more efficiently your business captures and identifies new, qualified leads, the better you’ll be able to work with them.
3. After you listen to them tell you what their wants and problems are, offer them a solution and then a pathway to follow if they want to solve their problem. For example, you mentioned you really needed to do something about _______, if I could show you a way that would help with that, would you be open to it or are you not that serious about it right now? When they answer that they are serious, respond with, I have a video at ______, go through that to see if it is a fit or not and if it is or you have questions, call me back at _________. Note: You could also schedule how soon they plan on watching the video and follow back up with them if that is more your style.
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The news source also explains that you should never ask if consumers are available to talk. This question gives leads the perfect escape route from the call – they can simply say no and hang up the phone. Only use direct statements and don’t ask questions until the conversation is flowing naturally and you’re confident that the prospect is interested in hearing additional information.
At the end of the day, what’s most important is finding a lead gen provider with a proven track record, whose programs align with your sales and marketing needs. That might be us, or it might be one of our competitors. If you’re still in the research stages, deciding whether or not to outsource and where to invest your budget, check out some of our blog resources for demand gen marketers:
Market Leader takes exclusivity to a new level with the promise to only sell each lead once. With one agent buying exclusive rights to one generated contact, Market Leader minimizes agent competition for the same lead. This type of exclusivity is unique in the real estate lead generation marketplace, differing from BoldLeads ZIP code exclusivity that may result in the same lead being sold to two agents over time.
This post covers one of the biggest obstacles in this industry of knowing what to say to someone on the phone. You’ve given some great examples to help people get started. Someone getting ready to get on the phone should also prepare themselves to not be attached to the outcome. Call your prospects without any intention other than trying to help the other person.
Did you know that 74% of companies that weren’t exceeding revenue goals didn't know their visitor, lead, MQL, or sales opportunities numbers? How about that over 70% of companies not achieving their revenue goals generate fewer than 100 leads per month, and only 5% generate more than 2,500 leads per month? These are just a few examples of what you’ll find in the report.
Content: While the download of a coupon shows an individual has a direct interest in your product or service, content (like an educational ebook or webinar) does not. Therefore, to truly understand the nature of the person's interest in your business, you'll probably need to collect more information to determine whether the person is interested in your product or service and whether they're a good fit.