In the old world of information scarcity, the concept of “lead generation” meant marketing found the names of potential buyers and passed them to sales. Buyers expected that they would have to talk to sales and sales expected to speak to uneducated early stage buyers that may not yet be qualified. This has all changed. Today, buyers can do their own research online and can find a variety of educational resources through search engines, social media, and other online channels. Through content resources, today’s buyer can learn a great deal about a product or service before ever having to even speak to a sales person. So businesses must make sure that they build their digital presence.
Today things are different. Customers have a wealth of information at their fingertips: coffee blogs and review sites, recommendations from friends on social media, and so much more. By the time a customer even thinks about going to a store — and it may well be an online store, at that — they’re less likely to ask a salesperson “What coffee makers do you have?” than “Can you beat this price on the model I already know I want?”
Market Leader takes exclusivity to a new level with the promise to only sell each lead once. With one agent buying exclusive rights to one generated contact, Market Leader minimizes agent competition for the same lead. This type of exclusivity is unique in the real estate lead generation marketplace, differing from BoldLeads ZIP code exclusivity that may result in the same lead being sold to two agents over time.
"The number of Cyberchondriacs has jumped to 175 million from 154 million last year, possibly as a result of the health care reform debate. Furthermore, frequency of usage has also increased. Fully 32% of all adults who online says they look for health information "often," compared to 22% last year." said Harris Interactive in a study completed and reported in August 2010 with demographics based in the United States of America.
With managed online and social media advertising, Real Geeks ads drop visitors off at landing pages with conversion-optimized lead magnets. Real Geeks boasts a comprehensive platform with IDX website templates that are easy to edit with high-conversion lead capture forms. Converted buyers are then tracked through a robust CRM that nurtures contacts through the buying cycle with marketing automation.
Prospecting is another technique that often provides the link between inbound marketing and sales activities. When leads have been nurtured through to the bottom of the funnel, your sales reps can follow up on them with prospecting activities. Prospecting generally involves targeted communications to individuals — like emails, LinkedIn messages, and phone calls or voicemails — as opposed to content meant to draw an audience. Another way to think about it is that prospecting is a one-to-one conversation, while marketing is one-to-many.
Service qualified leads are contacts or customers who've indicated to your service team that they're interested in becoming a paying customer. An example of an service qualified lead is a customer who tells their customer service representative that they'd like to upgrade their product subscription; at this time, the customer service representative would up-level this customer to the appropriate sales team or representative.
The self-directed buyer’s shields are up, and they are ignoring your messages. Developing a relationship to cut through the noise is critical. Not all leads that go to sales are ready to buy, so you have to make sure that you have in place a solid lead nurturing strategy to continue to build awareness and affinity for your brand while your prospect is self-educating. Through paying attention to your MOFU efforts through tactics such as lead nurturing, you can continue to have a relevant conversation with prospects long after your lead generation efforts.
The most important feature of BoldLeads is that it is an area-exclusive social media advertising system. With managed ad creation and campaigns, BoldLeads targets buyers or sellers in a specific ZIP code and only works with one agent per ZIP code. Like Market Leader and Real Geeks, BoldLeads uses Facebook and Google Ads to drive warm leads to an IDX-enabled website that captures email addresses and syncs them with a CRM for lead nurturing.
Real Geeks helps agents hit the ground running with new leads. The robust CRM allows for customization of drip emails and SMS texts to reach out to buyers quickly and frequently without wasting time. Larger companies will appreciate the idle lead reassignment and lead-routing features that save time on contact distribution between agents. This ultimately decreases follow-up time.
How do you do that? You need to create interest by offering a relevant mix of informative and entertaining content that builds a meaningful relationship with your audience. And you have to make sure that you are distributing your content through all the right channels – where your buyer spends time. This section goes into a bit more detail on some of the common tactics for inbound lead generation.
For every industry there are plenty of websites and other ways to get free sales leads such as awards, events and industry associations. Just by doing a few Google searches you will be surprised at what you come up with in terms of finding lists of companies and even contacts for you to prospect. My own background is in IT and have have been a fan of using Deloitte's Technology Fast 500 list and the Inc. 500 and 5000 list.
I was trying to get started and called you with questions. I got your voicemail and decided to dig into your website. What I found was TREMENDOUS! The videos are first rate, the subscriber resources page is well done and the FastTrack videos were outstanding! I spent an evening reading the probate FAQ’s and was blown away with the info. You've answered my prayers. I wanted a 1 Stop Shop for the probate business and I hit a home run finding your service! Thanks.Brad
“We have found Zillow leads to be consistently strong compared to those from other sources. Zillow almost always provides complete information, which lets you know the information is coming from more motivated buyers. Making this investment frees me up to spend more of my time serving clients, rather than chasing down hundreds of leads that may never turn into sales.”
Because prospective buyers won’t always end up at your website as they start their purchase journey, it’s important that you establish a presence where they may show up. A great way to deliver high-value content to the correct prospects is through content syndication – a content sharing strategy that can be used to promote your whitepapers, articles, news releases, etc. on other websites for greater reach and engagement. Through content syndication, your content appears on third-party sites and newsletters. And because most content syndicators deliver leads directly to your inbox, it’s a great way to keep leads coming in the door.
Leveraging a lead generation and management system can help you increase conversion rates — how many leads turn into opportunities and, ultimately, sales. As crazy as it sounds, when you’re just starting out and can count your customers on one hand, dropped leads are a real problem for growing businesses. Lead generation software can help not only with finding new leads, but also with keeping track of who they are, how to reach them, and how you found them in the first place.