In marketing, lead generation (/ˈliːd/) is the initiation of consumer interest or enquiry into products or services of a business. Leads can be created for purposes such as list building, e-newsletter list acquisition or for sales leads. The methods for generating leads typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers.
“Lead nurturing has gone through major transformations over the last 5 years, mainly fueled by an increased need for personalization. In fact, 89% of marketers say their customers today expect and demand a personalized experience. However, if I had to share a few “truths” that remain essential for the success of any lead nurturing campaign, I’d say that your email flow:
Your website is where the magic happens. This is the place where your audience needs to convert. Whether it is encouraging prospective buyers to sign up for your newsletter or fill out a form for a demo, the key is to optimize your website for converting browsers into actual leads. Pay attention to forms, Calls-to-Action (CTA), layout, design, and content.
There are plenty of companies out there who are happy to take your money in order to provide you with what they promise are seemingly inexhaustible numbers of companies and contacts for you to call. While I don't suggest that you never pay for leads, you should always look at your return on investment (ROI) after the fact and make sure your money was well spent. For each list, how many sales opportunities did you create and how many deals did you close?
Nurturing is so aptly named because it’s all about giving your new relationship what it needs to prosper. Some leads will want regular emails, some will want quick responses to questions on social media, and others will want an 800 number and a conversation to learn more about your offerings. Developing an effective lead nurturing strategy pays off: Companies that excel at lead nurturing generate 50% more sales-ready leads at 33% lower cost and boast 9% more sales reps making quota than companies that struggle with nurturing.
Leveraging a lead generation and management system can help you increase conversion rates — how many leads turn into opportunities and, ultimately, sales. As crazy as it sounds, when you’re just starting out and can count your customers on one hand, dropped leads are a real problem for growing businesses. Lead generation software can help not only with finding new leads, but also with keeping track of who they are, how to reach them, and how you found them in the first place.