The increasing popularity of social channels has directly attributed to information abundance. Through social networks, buyers have been able to research and learn about products and services through influencers and peers.  Additionally, a profound shift has taken place within social media channels. Although social is still important for branding and generating buzz, lead generation is becoming more and more important. By tapping into all the social media channels, from Facebook and Twitter to LinkedIn and Google+, you can be where your customers are and create that trust.
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Clearly, there has been a huge change in the traditional buying process.  In fact, according to Forrester, buyers might be anywhere from two-thirds to 90% of the way through their buying journey before they even reach the vendor. The reason this is happening more and more is because buyers have so much access to information that they can delay talking to sales until they are experts themselves.
The news source also explains that you should never ask if consumers are available to talk. This question gives leads the perfect escape route from the call – they can simply say no and hang up the phone. Only use direct statements and don’t ask questions until the conversation is flowing naturally and you’re confident that the prospect is interested in hearing additional information.
2. I get this question ALL THE TIME. “Ray, when I call these leads, what should I sell them? Should I sell them MLSP first or my primary company?” I suggest NOT having a already determined sales product when calling them. My suggestion is call them and LISTEN. Listen to what they are looking for and what they are also able to do. If someone is dead broke, then you may want to promote to them a low cost entry product at first to get them in the door. You may be talking to a lead that is very satisfied with their network marketing business but looking for ways to market it better, for those, I would suggest promoting My Lead System Pro.

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The beauty of lead management software is that it can help you capture information at a point of contact with your organization such as a landing page visit, white paper download, or email open. Based on the action, leads are scored and the next action defined. Having information about when and how your customers are interacting with your brand online allows you to create a one-to-one customer journey and helps your salespeople personally focus on well-qualified sales leads, while other leads can be automatically nurtured.
Content: While the download of a coupon shows an individual has a direct interest in your product or service, content (like an educational ebook or webinar) does not. Therefore, to truly understand the nature of the person's interest in your business, you'll probably need to collect more information to determine whether the person is interested in your product or service and whether they're a good fit.
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