How do you do that? You need to create interest by offering a relevant mix of informative and entertaining content that builds a meaningful relationship with your audience. And you have to make sure that you are distributing your content through all the right channels – where your buyer spends time. This section goes into a bit more detail on some of the common tactics for inbound lead generation.
Not all of your site visitors are ready to talk to your sales team or see a demo of your product. Someone at the beginning of the buyer's journey might be interested in an informational piece like an ebook or a guide, whereas someone who's more familiar with your company and near the bottom of the journey might be more interested in a free trial or demo.
The beauty of lead management software is that it can help you capture information at a point of contact with your organization such as a landing page visit, white paper download, or email open. Based on the action, leads are scored and the next action defined. Having information about when and how your customers are interacting with your brand online allows you to create a one-to-one customer journey and helps your salespeople personally focus on well-qualified sales leads, while other leads can be automatically nurtured.
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The problem is that information abundance equals attention scarcity. This is known as attention economics. Social scientist Herbert Simon was the first person to discuss this concept when he wrote “in an information-rich world, the wealth of information means a dearth of something else: a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients.”
1. Call them back as quickly as possible. If you get their voicemail, leave a voicemail saying, “Hey, this is ____, you visited my website at ____ and I am just calling you to let you know there is a real person behind the website. If I can help you in any way, call me back at ______.” If you want to be more vague, and raise curiosity and probably the amount of calls you get back, you can leave this one, “Hey, this is ______, I was referred to you, you can reach me at _______”.
Because lead generation is the first step in the sales process, both quality and quantity are important factors. Quality leads are leads that a salesperson has a good chance of closing, which means they must at least have the potential to become customers. Every lead list will have a number of junk leads – people who are not qualified to buy the product for some reason – but the smaller the percentage of bad leads, the less time salespeople will waste while processing that list. Quantity is also important because even a salesperson with a list of 100% good leads won't be able to close every one of them. A salesperson with 100 good leads might be able to make 10 appointments, out of which 4 will close the sale. Therefore, if a salesperson has a quota of 40 sales per month, she will need 1000 good leads per month just to make the minimum required number of sales.
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We generate industry specific leads, leads that fit your needs through our highly targeted landing. Our landing pages are highly ranked on all the major search engines, so when users are searching the internet for call center services they find our website, where they sign up to receive quotes. We have essentially done all of the marketing work for you. We have positioned ourselves to attract self motivated applicants, we have invested our time and money to do so, so that you can get a full package, a brand new potential customer ready to go! Combine the power of our call center leads with a great sales pitch and you're sure to achieve much success.
Because search engines equate high-quality content with a high-quality website, creating content with value is very important. Conduct a content audit to see how many of your assets fall into the thought leadership vs. promotional category. That means making sure that your thought leadership content has substance to it. Lots of companies are jumping on the content bandwagon, so do it right: focus on quality over quantity, and on providing useful – not promotional – information.
Don't use CTAs to drive people to your homepage, for instance. Even if your CTA is about your brand or product (and perhaps not an offer like a download), you should still be sending them to a targeted landing page that's relevant to what they are looking for and includes an opt-in form. If you have the opportunity to use a CTA, send them to a page that will convert them into a lead.
Remember when we talked about lead scoring? Well, it isn’t exactly doable without your sales team’s input. How will you know what qualifies a lead for sales without knowing if your defined SQLs are successfully sold? Your marketing and sales teams need to be aligned on the definitions and the process of moving a lead from MQL to SQL to opportunity before you even begin to capture leads.
Market Leader takes exclusivity to a new level with the promise to only sell each lead once. With one agent buying exclusive rights to one generated contact, Market Leader minimizes agent competition for the same lead. This type of exclusivity is unique in the real estate lead generation marketplace, differing from BoldLeads ZIP code exclusivity that may result in the same lead being sold to two agents over time.
Content: While the download of a coupon shows an individual has a direct interest in your product or service, content (like an educational ebook or webinar) does not. Therefore, to truly understand the nature of the person's interest in your business, you'll probably need to collect more information to determine whether the person is interested in your product or service and whether they're a good fit.