Good lead management software offers a variety of ways to automate scoring, and manage and route leads based on whatever combination of factors works for your business. From lead qualification criteria and assignment rules to automated reports on pipeline status and sales team performance, today’s lead management systems offer flexibility and scalability to grow with your business.
Your content is the foundation of your inbound marketing efforts. According to Content Marketing Institute, content marketing is “a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience—with the objective of driving profitable customer action”. Think of content as the fuel to all of your marketing campaigns from email to social. Create content that is impactful to your audience and drives sharing. Through creating high quality content, you can begin to gain your buyer’s trust and start breaking through the noise.
Once you have a good mix of high-value content, including visual content, start promoting it on social channels. The more engagement you get, the more Google considers your content to be of high value, which in turn boosts your SEO rankings. Search engines look for natural links, so the more informative your content is, the more likely people will link to it naturally.
The most important feature of BoldLeads is that it is an area-exclusive social media advertising system. With managed ad creation and campaigns, BoldLeads targets buyers or sellers in a specific ZIP code and only works with one agent per ZIP code. Like Market Leader and Real Geeks, BoldLeads uses Facebook and Google Ads to drive warm leads to an IDX-enabled website that captures email addresses and syncs them with a CRM for lead nurturing.
Sales pipelines are only as good as the leads you put into them. Fill your pipeline with quality leads, and it’ll reflect a sales team that’s actively closing deals and generating revenue. Fill the pipe with unqualified leads, and it’ll show sales reps working hard with not much to show for it because the leads are actually nowhere near ready to buy.
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The problem is that information abundance equals attention scarcity. This is known as attention economics. Social scientist Herbert Simon was the first person to discuss this concept when he wrote “in an information-rich world, the wealth of information means a dearth of something else: a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients.”
Jigsaw is another fantastic resource for free sales leads. With a free account you can have access to their updated contact lists for various companies. A paid account allows you to see e-mail addresses but you can usually figure these out for yourself. Jigsaw is great if you do not know who to contact within a company and want to reach out to a whole bunch of folks to see if someone can connect you to the right person.
Your website is where the magic happens. This is the place where your audience needs to convert. Whether it is encouraging prospective buyers to sign up for your newsletter or fill out a form for a demo, the key is to optimize your website for converting browsers into actual leads. Pay attention to forms, Calls-to-Action (CTA), layout, design, and content.
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And, if need be, as the call leader, you need to take note of key questions and comments, and repeat them as needed for the benefit of all participants. Without meaning to, central meeting participants can easily make remote "spokes" feel excluded and isolated. In the "face to face" atmosphere of the central group, it is likely that some socializing will take place. Verbal or visual joking may occur, and remote participants cannot be part of that on an equal footing. Be sensitive to this. As the leader, it would be unwise to limit socialization, even if such limitations were possible. But, you can use your leadership skills to draw remote participants into the positive atmosphere. Take the opportunity to explain a funny situation that may have occurred. Try to create a special bond with those who are remote. Take some meeting preparation time to gain information about the locations of remote participants (i.e. weather or business events). Use this information to draw remote participants into any social elements of the conference call. Your goal is to shift the focus to remote participants from time to time. This extra bit of attention can bring out more active and enthusiastic participation, and the result may very well be a more productive meeting.
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There are plenty of companies out there who are happy to take your money in order to provide you with what they promise are seemingly inexhaustible numbers of companies and contacts for you to call. While I don't suggest that you never pay for leads, you should always look at your return on investment (ROI) after the fact and make sure your money was well spent. For each list, how many sales opportunities did you create and how many deals did you close?
Clearly, there has been a huge change in the traditional buying process. In fact, according to Forrester, buyers might be anywhere from two-thirds to 90% of the way through their buying journey before they even reach the vendor. The reason this is happening more and more is because buyers have so much access to information that they can delay talking to sales until they are experts themselves.
The aspects of your lead gen campaign should mirror everything else on your website, on your blog, and within the product that you will eventually try to sell. If not, you’ll have a difficult time getting your lead to the next lifecycle stage. Your campaign should be about more than just obtaining an email address — it should be about developing a new customer.
The main reason I would suggest paying for leads is in order to obtain data that you would otherwise not be able to. A lot of database companies will try and sell you on the fact that they have specific names and e-mail addresses but these are not hard to figure out as I show in another article. Also, it is unlikely you will get a list of the perfect contacts that you will be able to call and they turn out to be the right person (another reason I encourage doing the work!).
Online quizzes have been around for years, but many marketers still haven’t discovered their potential for lead generation. They’re powerful because they’re so compelling—visitors actually have fun filling them out, and then get super curious about the results. (“Why yes, I do want to know which piece of IKEA furniture best represents my personality.”)
With the growth of the internet, the world has changed from one of information scarcity to one of information abundance. In fact, according to Google chairman Eric Schmidt “there was 5 Exabytes of information created between the dawn of civilization and 2003, but that much information is now created every two days and the pace is rapidly increasing”.
"We have purchased large quantities of leads from all the big companies, and have paid a pretty penny for them. GoLeads gave us more leads for our territories than anyone has ever provided and did it at less than half the cost per lead. My appointment setters have exactly what they need to set solid appointments for my sales agents and that is priceless for me. My account executive was very professional and helpful, understood the business and his competition. But more importantly, he was not pushy and let me decide what I wanted."
Attention scarcity is driving a shift from “rented attention” to “owned attention”. Historically, most marketing has been about renting attention other people have built. An example of this would be if you purchased an ad in a magazine or rented a tradeshow booth. But in the noisy, crowded market that today’s buyers live in, rented attention becomes less effective as attention becomes even scarcer. Of course, this is not an either-or proposition; you will ideally use a mix of rented vs. owned attention for your lead generation efforts to be affective.
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Cold calling is one of the best techniques you can use for lead generation marketing. Unlike other advertising strategies, this option puts you into direct contact with consumers. Stephan Schiffman, author of “Cold Calling Techniques: That Really Work,” believes that cold calling is especially important given how frugal most consumers have become over the last few years.
One of the benefits of REDX is that the Vortex CRM is included with the price of the leads. Because leads by themselves are not helpful if you cannot track and monitor movement through the sales cycle, Vortex includes filters, tags, and statuses to streamline lead nurturing. Also, Storm Dialer—REDX’s auto-dialer—is included to help agents make prospecting calls. For agents wanting more in-depth features like lead reports, Real Geeks and BoldLeads are better options.
Don't use CTAs to drive people to your homepage, for instance. Even if your CTA is about your brand or product (and perhaps not an offer like a download), you should still be sending them to a targeted landing page that's relevant to what they are looking for and includes an opt-in form. If you have the opportunity to use a CTA, send them to a page that will convert them into a lead.
Visitor Tracking: Hotjar has a heatmap tool — a virtual tool which creates a color-coded representation of how a user navigates your site — that helps you understand what users want, care about, and do on your site. It records visitors and tells you where they spend the most time on your site. You can use it to gather information on your lead generation forms, feedback forms and surveys, and more.
At the end of the day, what’s most important is finding a lead gen provider with a proven track record, whose programs align with your sales and marketing needs. That might be us, or it might be one of our competitors. If you’re still in the research stages, deciding whether or not to outsource and where to invest your budget, check out some of our blog resources for demand gen marketers: