You also may want to consider internal factors, like making sure all of your sales reps have hot leads to work, rewarding top-performing reps with the most promising leads, or other strategies that work for your business and culture. Different sales organizations distribute leads differently, but however you choose to handle it, lead management tools can help.
3. After you listen to them tell you what their wants and problems are, offer them a solution and then a pathway to follow if they want to solve their problem. For example, you mentioned you really needed to do something about _______, if I could show you a way that would help with that, would you be open to it or are you not that serious about it right now? When they answer that they are serious, respond with, I have a video at ______, go through that to see if it is a fit or not and if it is or you have questions, call me back at _________. Note: You could also schedule how soon they plan on watching the video and follow back up with them if that is more your style.
Product qualified leads are contacts who've used your product and taken actions that indicate interest in becoming a paying customer. PQLs typically exist for companies who offer a product trial or a free or limited version of their product (like HubSpot!) with options to upgrade, which is where your sales team comes in. An example of a PQL is a customer who uses your free version but engages or asks about features that are only available upon payment.
Lead generation often uses digital channels, and has been undergoing substantial changes in recent years from the rise of new online and social techniques. In particular, the abundance of information readily available online has led to the rise of the “self-directed buyer” and the emergence of new techniques to develop and qualify potential leads before passing them to sales.
Developing a strong internet presence is a key part of lead generation. This is often accomplished using inbound marketing techniques like content marketing, website forms, and search engine optimization. These are topics unto themselves, but they boil down to using content that you publish to drive prospective customers back to your website. The digital age has made it easier for companies to research and understand their prospective leads. When you get a bead on what buyers want and need, you can tailor your online presence to better draw them in. From there, it’s important to develop and nurture relationships with them, which we’ll talk more about in a later section of this article.
Nurturing is so aptly named because it’s all about giving your new relationship what it needs to prosper. Some leads will want regular emails, some will want quick responses to questions on social media, and others will want an 800 number and a conversation to learn more about your offerings. Developing an effective lead nurturing strategy pays off: Companies that excel at lead nurturing generate 50% more sales-ready leads at 33% lower cost and boast 9% more sales reps making quota than companies that struggle with nurturing.
Salespeople and marketers like to talk about the funnel. The funnel is a way of describing all of your business’ potential customers, and how some of them will evolve into actual customers. The top of the funnel (TOFU) is full of leads — potential customers, most of whom are just trying to find solutions to the problems they’re experiencing but who may not be ready to purchase right away. The goal is to help guide as many of those leads as possible through the middle of the funnel (MOFU), where there is more interest in your product or business, to the bottom of the funnel (BOFU), where fewer people remain, but they’re the ones who are ready to do business.
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We all know that leads are like water. Without water, you cannot survive … much less thrive and without leads, your career will also dry up. Truthfully, unless you’ve got a steady, predictable pipeline of new customers, from sources such as probate leads that put you in touch with sellers who MUST sell a property to complete the probate, you might as well spend your time updating your Facebook page all day 🙂
"We have purchased large quantities of leads from all the big companies, and have paid a pretty penny for them. GoLeads gave us more leads for our territories than anyone has ever provided and did it at less than half the cost per lead. My appointment setters have exactly what they need to set solid appointments for my sales agents and that is priceless for me. My account executive was very professional and helpful, understood the business and his competition. But more importantly, he was not pushy and let me decide what I wanted."
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"TTS has been with GoLeads for over 5 years now. GoLeads has always been willing to go above and beyond for us. From originally providing leads and content for our website, to now managing our SEO and website directly with new content weekly and other wonderful landing pages, our business has grown. We get more compliments on our website and average about 4-10 new leads a month due to their efforts alone. Thanks to the constant support GoLeads offers and the updates, our web presence is better than ever. GoLeads works hard to make sure TTS is happy, and it shows in our bottom line."
Zillow might say that their leads are exclusive, but there is no way to guarantee this; as several agents appear on each listing not claimed by ZPA agents, a lead might contact more than one agent. Additionally, it’s impossible to tell where a lead came from—a Google search or directly through the Zillow website. For those who want one-sale leads or exclusive ZIP codes, Market Leader and BoldLeads are probably better choices.
You may think direct mail is a thing of the past. But it’s still effective for targeted communications. Consider a content asset developed for high-level executives. Executives don’t usually browse the web for information. And it can be hard to get through to them via email. That means they may not come across the content you’ve developed with them in mind. This is where direct mail can prove powerful. You could send a direct mail piece to this audience to make them aware of your new, targeted content asset. Direct mail also gives you a chance to grab the attention of a hot prospect by being creative and interesting with your message and presentation.
Don't use CTAs to drive people to your homepage, for instance. Even if your CTA is about your brand or product (and perhaps not an offer like a download), you should still be sending them to a targeted landing page that's relevant to what they are looking for and includes an opt-in form. If you have the opportunity to use a CTA, send them to a page that will convert them into a lead.