In marketing, lead generation (/ˈliːd/) is the initiation of consumer interest or enquiry into products or services of a business. Leads can be created for purposes such as list building, e-newsletter list acquisition or for sales leads. The methods for generating leads typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers.
As your company grows, lead management becomes about organizing and tracking not only who your leads are, but how they prefer to communicate with you, what you’ve already talked about with them, and which marketing campaigns they’ve enrolled in. That’s a little more sophisticated than just capturing an email address and adding it to the “To” field on your marketing newsletter.
You also may want to consider internal factors, like making sure all of your sales reps have hot leads to work, rewarding top-performing reps with the most promising leads, or other strategies that work for your business and culture. Different sales organizations distribute leads differently, but however you choose to handle it, lead management tools can help.
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