This post covers one of the biggest obstacles in this industry of knowing what to say to someone on the phone. You’ve given some great examples to help people get started. Someone getting ready to get on the phone should also prepare themselves to not be attached to the outcome. Call your prospects without any intention other than trying to help the other person.
The quality of leads from a large site like Zillow or Trulia can be an issue because property pages appear at the top of search results on Google, and the people viewing these listings might only be window-shoppers. If wasting time or money verifying leads is a problem for you, then you might want to try Market Leader because there is a 48-hour lead return guarantee.
The main reason I would suggest paying for leads is in order to obtain data that you would otherwise not be able to. A lot of database companies will try and sell you on the fact that they have specific names and e-mail addresses but these are not hard to figure out as I show in another article. Also, it is unlikely you will get a list of the perfect contacts that you will be able to call and they turn out to be the right person (another reason I encourage doing the work!).
Market Leader takes exclusivity to a new level with the promise to only sell each lead once. With one agent buying exclusive rights to one generated contact, Market Leader minimizes agent competition for the same lead. This type of exclusivity is unique in the real estate lead generation marketplace, differing from BoldLeads ZIP code exclusivity that may result in the same lead being sold to two agents over time.
I was trying to get started and called you with questions. I got your voicemail and decided to dig into your website. What I found was TREMENDOUS! The videos are first rate, the subscriber resources page is well done and the FastTrack videos were outstanding! I spent an evening reading the probate FAQ’s and was blown away with the info. You've answered my prayers. I wanted a 1 Stop Shop for the probate business and I hit a home run finding your service! Thanks.Brad
Winning that business is all about relationship building. That’s true for B2C businesses, and it’s true for B2B, as well. With so much information at their fingertips, customers research and form opinions on brands and products well before they make contact with salespeople and enter what we traditionally think of as a customer journey. So when they do make contact, customers are looking for something more than an old-fashioned sales pitch. They want to trust your brand and feel good about buying what you’re selling. It’s on you to earn that trust and build a relationship with each customer.
Free sales leads are not that hard to find at all but you do need to do some work in order to be able to turn them into cold call lists. In this article I will show you some of the main resources professional sales people and lead generation organizations use in creating lists of companies to cold call. As you will see, most of the information you need to get started making cold calls is right at your fingertips!
In many cases, outbound techniques can get someone to think about you even if they haven’t thought about you yet, since many of the methods you use should have more of a “wow” factor to make your company stand out. Outbound communication is often highly targeted, with a call-to-action that is very obvious. As a result, good outbound marketing can push someone through the funnel at a faster rate, assuming they are closer to being ready to buy. Inbound alone often does not drive someone to buy. Outbound gives them that extra nudge they need to drive a lead down the funnel.
We all know that leads are like water. Without water, you cannot survive … much less thrive and without leads, your career will also dry up. Truthfully, unless you’ve got a steady, predictable pipeline of new customers, from sources such as probate leads that put you in touch with sellers who MUST sell a property to complete the probate, you might as well spend your time updating your Facebook page all day 🙂
Cost per acquisition advertising (e.g. TalkLocal, Thumbtack) addresses the risk of CPM and CPC advertising by charging only by the lead. Like CPC, the price per lead can be bid up by demand. Also, like CPC, there are ways in which providers can commit fraud by manufacturing leads or blending one source of lead with another (example: search-driven leads with co-registration leads) to generate higher profits. For such marketers looking to pay only for specific actions/acquisition, there are two options: CPL advertising (or online lead generation) and CPA advertising (also referred to as affiliate marketing). In CPL campaigns, advertisers pay for an interested lead — i.e. the contact information of a person interested in the advertiser's product or service. CPL campaigns are suitable for brand marketers and direct response marketers looking to engage consumers at multiple touchpoints — by building a newsletter list, community site, reward program or member acquisition program. In CPA campaigns, the advertiser typically pays for a completed sale involving a credit card transaction.
3. After you listen to them tell you what their wants and problems are, offer them a solution and then a pathway to follow if they want to solve their problem. For example, you mentioned you really needed to do something about _______, if I could show you a way that would help with that, would you be open to it or are you not that serious about it right now? When they answer that they are serious, respond with, I have a video at ______, go through that to see if it is a fit or not and if it is or you have questions, call me back at _________. Note: You could also schedule how soon they plan on watching the video and follow back up with them if that is more your style.