This post covers one of the biggest obstacles in this industry of knowing what to say to someone on the phone. You’ve given some great examples to help people get started. Someone getting ready to get on the phone should also prepare themselves to not be attached to the outcome. Call your prospects without any intention other than trying to help the other person. 

Buyer data is the new business currency, but data gathering is a gambler’s game. The more data a lead generation team has, the more likely they are to find actionable leads. Then again, some lead generation companies source and resell leads, buying them from other providers and selling them to you at markup. This not only means you pay more per lead to cover the middleman costs, but you also run a higher risk of getting outdated or unethically sourced leads. 
Lead generation is the method of getting inquiries from potential customers. In the old pre-Internet days of sales, lead generation occurred at places like trade shows – visitors to a company's booth would fill out a card with their contact information and turn it in to receive a call back from that company's sales team. Since the rise of the Internet, many businesses use their websites as a lead generation option. Email also offers lead generation potential, since companies can buy another company's email marketing list or pay them to promote the company on their own marketing emails. Most marketing experts recommend that companies use at least 10 different lead generation methods to ensure that their pipelines remain full.
Make that strong, quick connection. Show people you are there. A real, living, breathing human. I started including videos with every post and noticed an instant increase in responses. People can see me. They know I’m real. We forget this, and the whole online trust issue….and calling leads and showing up on video over and over lets people know you are a real, living person who cares for others and intends to be there for them.
As you prepare to plan and lead your conference call, be mindful of the impact that physical location can have upon call dynamics. For example, if all participants in the call are remote, then as the leader, you are just another link in the call chain. In this configuration, all participants are on equal footing, and you can employ one set of call management techniques. However, project and logistical circumstances may dictate a different call configuration. As a call leader, you may find yourself in the challenging position of having some participants in the same location as you, while other participants are in various remote locations, tied in via phone. The leader is the cog in the meeting wheel. The remote participants are the spokes.
Content: While the download of a coupon shows an individual has a direct interest in your product or service, content (like an educational ebook or webinar) does not. Therefore, to truly understand the nature of the person's interest in your business, you'll probably need to collect more information to determine whether the person is interested in your product or service and whether they're a good fit.
BoomTown is missing a lower-cost option for smaller agencies and individual agents. Even though their lead generation marketing efforts and CRM combine the best use of communication and technology to produce a great product that stands out among real estate lead generation companies, BoldLeads or Real Geeks might be a better choice if budget is an issue.
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